About Us

Mission Statement

Vision

Suba Group of Hotels. Committed to Excellence and Achievement of the highest levels of standards in Hospitality.

Mission

With eight functioning hotels across three Indian cities, the SUBA Group’s foremost mission is to offer an unsurpassed level of services and experiences to all our guests. The spirit of hospitality lies at the core belief of our group and providing our guests with a pleasurable and memorable stay is the driving factor behind the energetic everyday performance of our entire team.
Headed by the leadership of the dynamic duo of Mr Mansur Mehta and Mr Mubeen Mehta, the employees of SUBA Group are passionate about their workspace and take the complete onus of their work. Many have begun their careers with the group and have chosen to stay on till their retirement. A remarkable team spirit binds the entire group together, and is evident from the quality of products and services offered by the group. To create an engaging workspace that is constantly motivating, rewarding as well as challenging, we invest in employee training and betterment of skills, while simultaneously encouraging individuality and innovation. We assist all our staff members in reaching their true potential and developing their career goals with the SUBA Group.

We strongly believe in the universal ethos of treating guests with utmost warmth and hospitality. As Mahatma Gandhi is once supposed to have said: “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”

We are therefore committed towards meeting every requirement of our guests while constantly working towards foreseeing the same. We have designed our facilities and services to address the needs of our guests, and the process of fine-tuning and upgrading the same is a continuous one. We train ourselves to be culturally sensitive and inclusive towards guest from any part of the country or indeed from anywhere around the globe. With every encounter, we create value for our guests and reinforce their choice of doing business with or staying at any of the SUBA Hotels. The SUBA Groups seeks to be innovative in its product offerings. Our soon to be launched property in Vadodra is designed as and has the amenities of a new age boutique hotel, with a budget pricing that makes it attractive to a wide range of travellers. Aiming larger than just the Indian market, we are slated to mark our presence on the shores of Dubai, with Hotel Suba Dubai; only to be followed by rapid expansion across Africa and the UAE.

We create an enjoyable environment by employing modern design and user friendly facilities. The SUBA Group is also proactive in adopting newer methods and introducing services that rely on present day technology. One of these is our offering of automated systems that control all features of a room by merely touching the screen of an iPad. Technology is also employed to reduce our carbon footprint by introducing sustainable processes that are environment friendly. At check-out, all guests are provided with an iPad-based reviewing system wherein they can conveniently rate and review their stay with the SUBA Group. Instant sharing of the feedback with the Group’s top leadership and the managers of the respective hotel allows for immediate review of the same, followed by actionable steps that are taken to better our services and hospitality.

The mission of SUBA Group, is thus to continue to work as a team across all levels of operations, in order to offer services, products and a hospitality culture that are the pride of our workforce, the backbone of our leadership, while rising above the conventional industry standards to bring a delightful, convenient and hassle free experience to our guests, so that they continue to give patronage to the SUBA brand.

Company History

 

 

Management