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Cancellation Policy – Suba Star Hotel Apartment

Hotel Timings
  • Check In Time – 2 pm
  • Check Out Time – 12 pm
Hotel Policies
  • A valid Credit Card OR Online payment (details with the rates) is required to guarantee your reservation.
  • Please enter your credit card / payment details on our secure server.
  • Credit cards will only be debited if one or more of the conditions mentioned in the Cancellation Policy apply.
  • The hotel reserves the right to per-authorize credit cards prior to arrival.
  • A Valid Government ID proof/ Passport-visa of all guests is mandatory for Check-In procedures.
  • Early Check-In or Late Check-Out is subject to availability and is on chargeable basis unless specified.
  • Extra Bed Charges – 100 Dirhams, Taxes Extra.
  • Maximum 1 extra bed/ mattress per room.
  • No Pets allowed.
  • The Hotel does not allow Unmarried Couples to Check-In.
Child Policy
  • 0 to 08 Years – Complimentary
  • 08 to 12 Years – 80 Dirhams+Taxes irrespective of an Extra bed.
  • 12 years onwards 100 Dirhams + Taxes as an extra adult.
  • 02 Children OR 01 Extra Adult per room.
All Seasons Cancellation / No Show Policy
  • Cancellations more than 48 hours prior to arrival – No Charge.
  • Cancellations less than 48 hours prior to arrival and No Shows – 1 Night charge.
Tax Policy

Municipal Tax – 7%,  Service tax -10%,  VAT – 5.5%

Early Bird Rates, Special Offers and Long Stay Offers
  • All reservations are confirmed against an online payment. Payments can be made using your valid credit/debit card or net banking.
  • Once the payment is successfully made, you will receive an online as well as email confirmation of your reservation.
  • Payments will be charged for the Rates mentioned at the time of reservation.
  • Long Stay rates are on a Non-Refundable basis unless specified.